{"id":"FR2028958787","name":"ClaimsXM","provider":"Signature Performance, Inc.","providerSlug":"signature-performance-inc","status":"FedRAMP Authorized","impact":"Moderate","authType":"Agency","authDate":"2024-09-25","serviceModel":["SaaS"],"deployment":"Government Community Cloud","businessFunctions":["Contact Center","Customer Relations Management (CRM)","Data Management","Finance","Health & Wellness","Operations Management"],"assessor":"Lunarline, Inc.","assessorId":"137004","smallBusiness":false,"website":"www.signatureperformance.com","description":"ClaimsXM is a robust platform inclusive of claims processing software, program code, and business rules and logic to support the operation and management of Customer claims processing activities by authorized users with all data hosted in the Microsoft Azure Government Cloud with FedRAMP certification. This data-driven approach to streamlining administrative tasks is an innovative, rules-based solution that reduces excessive administrative healthcare costs, provider frustrations, and the manual challenges of claims administration. Signature Performance offers a managed service through our automated and integrated technology solution so that fraud, waste, and abuse within the healthcare system can be detected and reduced, saving the healthcare industry time and money. The platform improves the coordination and quality of care through claims administration and customer service to ensure healthcare members and their beneficiaries have access to high-quality healthcare.\r\n","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/SignaturePerformance%20Logo.png","inMarketplace":true,"agencies":["22-036"],"reuseCount":0,"leverages":["FR1823149273","F1603087869"],"leveragedBy":[],"timeline":[{"date":"2023-09-21","to":"Agency Authorization In Process","certType":"Rev5"},{"date":"2023-12-08","to":"FedRAMP In Process","certType":"Rev5"},{"date":"2024-09-25","to":"FedRAMP Certified","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"Lunarline, Inc."},"sponsor":"22-036","trustCenterCheck":null}