{"id":"FR2035740126","name":"Sprinklr CXM for Government (CXM)","provider":"Sprinklr, Inc.","providerSlug":"sprinklr-inc","status":"FedRAMP Authorized","impact":"LI-SaaS","authType":"Agency","authDate":"2022-09-27","serviceModel":["SaaS"],"deployment":"Public Cloud","businessFunctions":[""],"assessor":"Tevora Business Solutions, Inc.","assessorId":"200492","smallBusiness":false,"website":"https://www.sprinklr.com/","description":"Sprinklr CXM for Government helps organizations create, manage, and optimize customer experiences across various digital channels including social media, messaging, email, and websites. Sprinklr's AI-backed core platform consists of five products: Modern Marketing, Modern Advertising, Modern Research, Modern Care, and Modern Engagement.","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/Sprinklr%20Logo2.png","inMarketplace":true,"agencies":["22-037","22-034","22-011-05"],"reuseCount":2,"leverages":["AGENCYAMAZONEW","FR1823149273","FR1805751477","F1512167750"],"leveragedBy":[],"timeline":[{"date":"2022-05-25","to":"Agency Authorization In Process","certType":"Rev5"},{"date":"2022-09-16","to":"FedRAMP In Process","certType":"Rev5"},{"date":"2022-09-27","to":"FedRAMP Certified","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no UEI number; include it if you have one","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"Tevora Business Solutions, Inc."},"sponsor":"22-037","trustCenterCheck":null}