{"id":"FR2102577114","name":"SendPro 360","provider":"Pitney Bowes","providerSlug":"pitney-bowes","status":"FedRAMP Authorized","impact":"Moderate","authType":"Agency","authDate":"2022-06-06","serviceModel":["SaaS"],"deployment":"Public Cloud","businessFunctions":[""],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN","assessorId":"138665","smallBusiness":false,"website":"https://www.pitneybowes.com/us","description":"Pitney Bowes SendPro 360 Sending, Receiving, and Locker Management Solution\n\nPitney Bowes SendPro 360 is a comprehensive, cloud-based sending, receiving, locker management, and analytics solution that powers your mailroom operations for maximum efficiency and transparency. \n\nMulti-Carrier Shipping and Mailing\n\nSendPro 360 makes mailing and shipping quick and easy by empowering departments with the flexibility to send in the way that’s right for them. Users save time and money by printing stamps directly from the online interface and by accessing SendPro 360 multi-carrier shipping functionality to compare rates and print labels across major carriers. The ability to track spend and activity by account or department, facilitates project or departmental chargebacks for accurate accounting. SendPro360 includes a dedicated certified and electronic return receipt (ERR) and registered mailing process with proof of delivery reporting. Also, qualified users can prepare ship requests for packages sent to the mailroom for processing.\n\nPackage Receiving, Tracking and Delivery\n\nThe SendPro 360 platform automates the process of receiving, tracking, and delivering incoming packages and mail through a simple scan of a barcode. Manually logging items instantly becomes a process of the past. It can configure delivery routes, provide lists of packages, and has the ability to manage assets. Package tracking notifications via email and SMS as well as SLA management simplify and enhance the experience.\n\n-The SendPro 360 platform automates the process of receiving, tracking, and delivering incoming packages and mail through a simple scan of a barcode.\n\nSmart Locker Management\n\nEffectively manage the delivery process of packages, assets, and other important items moving across your organization with SendPro 360 Smart Locker Management capabilities. This software solution is the intelligence behind a physical smart locker and helps ensure safe, secure contactless delivery. It modernizes the pickup process by enabling convenient 24/7 self-service locker access and automates alerts notifying recipients they have an item for pickup while preserving chain-of-custody. Our Smart Locker Management Software allows users to remotely manage or troubleshoot smart lockers across a single site or multiple locations. Plus, it offers extensibility ensuring seamless expansion to additional workflows to meet evolving needs.\n\n-These solutions will require customer-provided hardware and will require assessment, authorization, and continuous monitoring of such capabilities by using agencies. Pitney Bowes has the technical expertise to help determine which hardware best meets agency needs and to assist with agency authorization and approval processes.\n\nAnalytics\n\nFrom smaller mailrooms to multi-location operations, SendPro 360 offers complete visibility into your receiving and sending operations. Dynamic views can be filtered by divisions, locations, cost accounts, and users, across any date range. View and manage postage and shipping spend, and gain insights to your receiving and locker metrics all the way through final delivery to ensure packages and mail are accounted for and delivered on time.\n\nGauge performance, operator efficiency, and resource utilization to ensure service level agreement (SLA) metrics are being met. To locate a package, SendPro 360 provides end-to-end tracking of packages, locker activity, as well as shipping and mailing activity across your government agency.","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/Pitney%20Bowes%20Logo.png","inMarketplace":true,"agencies":["22-011-01","22-011-05","22-005","22-005-01","22-021-04","22-021-03","22-021-07","22-021-08","22-036","22-032","22-023"],"reuseCount":10,"leverages":["AGENCYAMAZONEW","F1512167750"],"leveragedBy":[],"timeline":[{"date":"2021-09-02","to":"Agency Authorization In Process","certType":"Rev5"},{"date":"2021-09-02","to":"FedRAMP In Process","certType":"Rev5"},{"date":"2022-06-06","to":"FedRAMP Certified","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no UEI number; include it if you have one","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN"},"sponsor":"22-005","trustCenterCheck":null}