{"id":"FR2102758152","name":"Juniper Mist","provider":"Juniper Networks","providerSlug":"juniper-networks","status":"FedRAMP Authorized","impact":"Moderate","authType":"Agency","authDate":"2025-03-28","serviceModel":["SaaS"],"deployment":"Government Community Cloud","businessFunctions":["Analytics","Customer Service","Education & Training","Finance","Health & Wellness","Law Enforcement","Media","Network Management","Operations Management","Travel Management"],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN","assessorId":"138665","smallBusiness":false,"website":"https://www.juniper.net/us/en/products/mist-ai.html","description":"Juniper Mist Government Cloud uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless, wired, and SD-WAN branch and campus environments. Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers (SSR), and Firewalls (SRX) for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client to cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more. Juniper also leverages Mist AI for next-generation customer support. For example, it is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, providing extensive insight and guidance to IT staff via a natural language conversational interface. As a result, Mist AI saves operators time and money with faster problem resolution and fewer onsite visits. In addition, users benefit from a network infrastructure that is more predictable, reliable, and measurable. \n \nMarvis Virtual Network Assistant is the first virtual network assistant (VNA) purpose-built with Mist AI for enterprise WLANs, LANs, and WANs. It transforms network operations from reactive troubleshooting to proactive remediation through self-driving actions. \n \nJuniper Wi-Fi Assurance service is based on machine learning and driven by Mist AI. It replaces manual troubleshooting tasks with automated wireless operations to make Wi-Fi predictable, reliable, and measurable, providing unique visibility into user service levels. \n \nJuniper Mist Wired Assurance service brings Mist AI to switching. It sets a new network management standard with AI-driven operations and automation, improving the experiences of devices connected to resources through Juniper EX/QFX Series Ethernet Switches for branch and campus deployments. \n \nJuniper Mist WAN Assurance service simplifies operations and improves visibility into end-user experiences while shortening the time to repair wired and wireless devices. \n \nPremium Analytics offers network visibility and business intelligence to drive your digital transformation journey.","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/Juniper%20Logo.jpg","inMarketplace":true,"agencies":["22-011-03","22-036"],"reuseCount":1,"leverages":["AGENCYAMAZONEW","F1603047866","F1512167750","F1508207205","FR2003061248","FR1809360201","FR1918740338"],"leveragedBy":[],"timeline":[{"date":"2023-02-22","to":"Agency Authorization In Process","certType":"Rev5"},{"date":"2024-10-08","to":"FedRAMP In Process","certType":"Rev5"},{"date":"2025-03-28","to":"FedRAMP Certified","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN"},"sponsor":"22-036","trustCenterCheck":null}