{"id":"FR2207365631","name":"Enterprise Cloud Fax Government (ECFax)","provider":"Consensus Cloud Solutions","providerSlug":"consensus-cloud-solutions","status":"FedRAMP Authorized","impact":"High","authType":"Agency","authDate":"2025-02-11","serviceModel":["SaaS"],"deployment":"Government Community Cloud","businessFunctions":["Communication","Health & Wellness"],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN","assessorId":"138665","smallBusiness":true,"website":"https://www.consensus.com/products/ecfax/","description":"ECFax® is a unified, secure, cloud-based managed service solution that modernizes manual or semi-automated faxing processes and eliminates the need for multiple faxing solutions. \r\n\r\nBuilt with a human-centered design approach, ECFax® simplifies fax services, improves the user experience, provides secure data transfer for PHI/PII, and reduces administrative costs. The solution gives agencies more control over their fax data transfer processes, eliminates the need to manage multiple vendors, and offers 24/7 state-of-the-art faxing capability and help desk support.\r\nECFax® delivers faxes digitally across multiple endpoints, including multifunction devices, shared folders, distribution lists, and inboxes: yielding operational efficiencies and reducing the need for standalone hardware.\r\nThe solution is:\r\n●\tScalable: Hosted on Amazon Web Services GovCloud, ECFax® scales on- demand to hundreds of millions of pages per month through auto-scaling and elastic load balancing.\r\n●\tTransparent: Performance dashboards provide visibility into service usage and operational status, which allows for near real-time production metrics.\r\n●\tSecure: ECFax and add on components are FedRAMP High certified and meet the most important security and quality assurance protocols for data protection—including FIPS 140-2.   \r\n\r\nECFax® Services was developed specifically for the cloud, government agencies benefit from rapid scaling, efficiency and speed.\r\nECFax® is:\r\n●\tAccessible via AWS GovCloud;\r\n●\tSection 508 Compliant\r\n●\tDesigned to meet the highest security standards required by government agencies \r\nIn addition, the solution:\r\n●\tIntegrates with other applications via Restful API\r\n●\tSupports IDP-initiated SSO for authentication \r\n●\tFacilitates standardization across multiple locations\r\n\r\n","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/ECFax%20Logo.png","inMarketplace":true,"agencies":["22-036"],"reuseCount":0,"leverages":[],"leveragedBy":[],"timeline":[{"date":"2023-10-10","to":"Agency Authorization In Process","certType":"Rev5"},{"date":"2024-04-09","to":"FedRAMP In Process","certType":"Rev5"},{"date":"2025-02-11","to":"FedRAMP Certified","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"A-LIGN Compliance and Security, Inc. dba A-LIGN"},"sponsor":"22-036","trustCenterCheck":null}