{"id":"FR2617641654","name":"911inform","provider":"911inform","providerSlug":"911inform","status":"Agency In Process","impact":"Moderate","authType":"Agency","serviceModel":["SaaS"],"deployment":"Hybrid Cloud","businessFunctions":["Collaboration","Communication","Law Enforcement"],"assessor":"Fortreum, LLC","assessorId":"201664","smallBusiness":false,"website":"911inform.com","description":"911inform is a secure, cloud-based emergency response and situational intelligence platform designed for federal and enterprise environments requiring real-time visibility and coordinated response during critical incidents. Delivered within a FedRAMP-aligned SaaS architecture, the platform provides a centralized command-and-control interface for managing emergencies across facilities and agencies.\n\nAt its core is 911inform’s patented Location Discovery Solution (LDS), a Ray Baum’s Act-compliant technology that delivers precise, dynamic location data for 911 calls across PBX, softphone, and mobile devices. The platform enhances emergency response through patented interactive mapping, real-time cellular 9-1-1 call detection with location reporting, and automated multi-channel notifications.\n\n911inform enables secure communications and interoperability between organizations and first responders, delivering real-time situational intelligence to improve coordination and decision-making.\n\nDesigned for scalability and rapid deployment, 911inform integrates with existing telephony, security, and IT infrastructure while maintaining role-based access control, auditability, and secure data handling.\n\n \n\nSERVICES:\n\nRAY BAUM's Act Compliance\n\nKari’s Law Compliance\n\nCellular 9-1-1 Call reporting\n\nInteractive mapping with routing\n\nNotification and messaging services\n\nFirst Responder Coordination\n\nEmergency Location Services","logo":"https://www.fedramp.gov/assets/img/logos/CSP_logos/911%20Logo.png","inMarketplace":true,"agencies":[],"reuseCount":0,"leverages":[],"leveragedBy":[],"timeline":[{"date":"2026-03-27","to":"Agency Authorization In Process","certType":"Rev5"}],"cr26":{"type":"Rev5","ocrOverdue":false,"valid":true,"findings":[{"level":"warning","message":"no business category listed","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no trust center link; CR26 requires one with access instructions","rule":"CDS-CSO-UTC"},{"level":"warning","message":"no link to secure configuration guidance","rule":"SCG-CSO-RSC"},{"level":"warning","message":"no next Ongoing Certification Report date","rule":"CDS-CSO-PUB"},{"level":"warning","message":"no service list; CR26 requires the services in scope","rule":"CDS-CSO-SVC"},{"level":"warning","message":"no documentation overview (repositories) listed","rule":"CDS-CSO-PUB"}],"assessor":"Fortreum, LLC"},"trustCenterCheck":null}