Humanify Enterprise - Government (Humanify Enterprise - G)

No trust center linked in FedRAMP's data as of Nov 2, 2026. TrustBox builds and hosts trust centers for FedRAMP providers. Get started

FedRAMP Marketplace listing · Provider website · JSON

TTEC Digital’s Humanify Enterprise for Government (Humanify G) is a secure customer experience VOIP solution, powered by Cisco’s UCCE and UC Enterprise Software. Designed for agencies with up to 80,000 unified communications endpoints and 24,000 knowledge workers or agents, it allows you to scale as needed to meet citizen demand. By applying technologies like journey orchestration, analytics, and AI/automation you can deliver efficient and intuitive constituent services while reducing overall contact center costs. Key Features Experience Cloud integrates with Humanify Enterprise…

Facts

FedRAMP ID: FR1907847653
Status: FedRAMP Authorized
Impact level: Moderate
Authorization path: JAB
Authorized: Dec 26, 2019
Service model: SaaS
Deployment: Government Community Cloud
Assessor: Coalfire Systems, Inc.
Initial authorizing agency: Department of the Navy

CR26 trust center

Package: FedRAMP Rev5
Trust center: Not listed
Next ongoing report: Not stated
Schema check: Passes FedRAMP's schema

Gaps found

No trust center link; CR26 requires one with access instructions CDS-CSO-UTC
No link to secure configuration guidance SCG-CSO-RSC
No next Ongoing Certification Report date CDS-CSO-PUB
No service list; CR26 requires the services in scope CDS-CSO-SVC
No documentation overview (repositories) listed CDS-CSO-PUB

Humanify Enterprise - Government (Humanify Enterprise - G)

Facts

CR26 trust center

Gaps found

Built on

Agencies with an ATO 10

Status history