FedRAMP Trust Center Index

Tyler Federal, LLC

Tyler Federal Product Suite

No trust center linked in FedRAMP's data as of Nov 2, 2026. TrustBox builds and hosts trust centers for FedRAMP providers. Get started

The Tyler Federal Product Suite (formerly MicroPact Product Suite), which includes icomplaints® and entellitrak®, is delivered via a Software as a Service (SaaS) and a Platform as a Service (PaaS) model to U.S. federal, state, and local government customers. Icomplaints is the leading standard for federal EEO case management and is used by most major federal agencies. Entellitrak, which takes a Data-First™ approach to dynamic case management and Business Process Management (BPM), is available with fully integrated Document Management, Natural Language Analytics, and Mobile Modules. Whether…

Facts

FedRAMP ID
FR2108649352
Status
FedRAMP Authorized
Impact level
Moderate
Authorization path
Agency
Authorized
Jun 6, 2014
Service model
PaaS, SaaS
Deployment
Government Community Cloud
Assessor
Emagine IT
Initial authorizing agency
Department of the Interior

CR26 trust center

Package
FedRAMP Rev5
Trust center
Not listed
Next ongoing report
Not stated
Schema check
Passes FedRAMP's schema

Gaps found

  • No UEI number; include it if you have one CDS-CSO-PUB
  • No business category listed CDS-CSO-PUB
  • No trust center link; CR26 requires one with access instructions CDS-CSO-UTC
  • No link to secure configuration guidance SCG-CSO-RSC
  • No next Ongoing Certification Report date CDS-CSO-PUB
  • No service list; CR26 requires the services in scope CDS-CSO-SVC
  • No documentation overview (repositories) listed CDS-CSO-PUB

Built on

Agencies with an ATO 39

Status history

  1. Jun 6, 2014 FedRAMP Certified Rev5
  2. Jun 6, 2014 FedRAMP In Process Rev5
  3. May 20, 2014 FedRAMP Ready Rev5
  4. Dec 4, 2013 Agency Authorization In Process Rev5

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