FedRAMP Trust Center Index

Medallia, Inc.

Medallia GovCloud

No trust center linked in FedRAMP's data as of Nov 2, 2026. TrustBox builds and hosts trust centers for FedRAMP providers. Get started

FedRAMP Marketplace listing · Provider website · JSON

The Medallia Experience Cloud (MEC), leads the market in the understanding and management of experience for agencies, public sector employees, and citizens. Medallia captures experience signals created on daily journeys in-person, traditional surveys, on calls, digital channels, over video and social media, and IoT interactions. Once net new data is captured or by leveraging legacy data previously collected by customers, Medallia applies proprietary AI technology on data that is structured and unstructured (text and comments) to reveal personalized and predictive insights that can drive…

Facts

FedRAMP ID
FR1711262842
Status
FedRAMP Authorized
Impact level
High
Authorization path
JAB
Authorized
Apr 9, 2021
Service model
SaaS
Deployment
Government Community Cloud
Assessor
Kratos
Initial authorizing agency
Department of Housing and Urban Development

CR26 trust center

Package
FedRAMP Rev5
Trust center
Not listed
Next ongoing report
Not stated
Schema check
Passes FedRAMP's schema

Gaps found

  • No UEI number; include it if you have one CDS-CSO-PUB
  • No business category listed CDS-CSO-PUB
  • No trust center link; CR26 requires one with access instructions CDS-CSO-UTC
  • No link to secure configuration guidance SCG-CSO-RSC
  • No next Ongoing Certification Report date CDS-CSO-PUB
  • No service list; CR26 requires the services in scope CDS-CSO-SVC
  • No documentation overview (repositories) listed CDS-CSO-PUB

Built on

Offerings built on Medallia GovCloud 1

Agencies with an ATO 11

Status history

  1. Apr 9, 2021 FedRAMP Certified Rev5
  2. Dec 26, 2020 JAB Review Rev5

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