Sprinklr CXM for Government (CXM)
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FedRAMP Marketplace listing · Provider website · JSON
Sprinklr CXM for Government helps organizations create, manage, and optimize customer experiences across various digital channels including social media, messaging, email, and websites. Sprinklr's AI-backed core platform consists of five products: Modern Marketing, Modern Advertising, Modern Research, Modern Care, and Modern Engagement.
Facts
- FedRAMP ID
- FR2035740126
- Status
- FedRAMP Authorized
- Impact level
- LI-SaaS
- Authorization path
- Agency
- Authorized
- Sep 27, 2022
- Service model
- SaaS
- Deployment
- Public Cloud
- Assessor
- Tevora Business Solutions, Inc.
- Initial authorizing agency
- Consumer Financial Protection Bureau
CR26 trust center
- Package
- FedRAMP Rev5
- Trust center
- Not listed
- Next ongoing report
- Not stated
- Schema check
- Passes FedRAMP's schema
Gaps found
- No UEI number; include it if you have one CDS-CSO-PUB
- No business category listed CDS-CSO-PUB
- No trust center link; CR26 requires one with access instructions CDS-CSO-UTC
- No link to secure configuration guidance SCG-CSO-RSC
- No next Ongoing Certification Report date CDS-CSO-PUB
- No service list; CR26 requires the services in scope CDS-CSO-SVC
- No documentation overview (repositories) listed CDS-CSO-PUB
Built on
- AWS US East/West Amazon
- Duo Federal Duo Security (a Cisco Company)
- Google Services (Google Cloud Platform Products and underlying Infrastructure) Google
- Okta IDaaS Regulated Cloud Okta
Agencies with an ATO 3
Status history
- Sep 27, 2022 FedRAMP Certified Rev5
- Sep 16, 2022 FedRAMP In Process Rev5
- May 25, 2022 Agency Authorization In Process Rev5